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Koi Crest Marketing

Call Center and Lead Generation

Never Miss Another Lead

Professional call answering and lead generation services that ensure every opportunity gets captured. Live agents who speak your language and know how to book appointments that show up.

Our Call Center and Lead Generation Services

What's Included

  • Email Marketing

    Build lasting relationships with our Email Marketing service. We create personalized, compelling email campaigns that resonate with your aud...

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  • SMS Marketing

    Engage your audience instantly with our SMS Marketing service. We craft targeted, timely messages that drive customer interaction and boost...

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  • CRM Setup and Management

    Never lose a lead again. We set up and manage your CRM so every customer interaction is tracked, every follow-up happens on time, and no opp...

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  • Marketing Automation

    Automated follow-up sequences that turn cold leads into booked jobs. Email and SMS campaigns that run 24/7 so you never miss an opportunity.

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  • Online Advertising

    Maximize your reach with our Online Advertising service. We create targeted ads across digital platforms, ensuring you reach the right audie...

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  • AI Chatbot

    AI-powered chat that qualifies leads, answers questions, and books appointments around the clock. Never miss a 2 AM inquiry again.

    Explore AI Chatbot

Every Missed Call Is Money Walking Away

The phone rings. You’re on a roof. In a crawl space. Knee-deep in a repair. By the time you get to your phone, the customer has already called your competitor. And they answered.

Studies show 85% of customers who can’t reach you on the first try will call someone else. They’re not leaving voicemails. They’re not waiting for callbacks. They’re calling the next contractor on Google—right now.

How many calls did you miss this week? Each one could have been a $5,000 job. A $15,000 project. A customer for life.

The Lead Leakage Problem

You spend money driving calls—ads, SEO, referral programs. But what happens when those calls come in?

The unanswered call epidemic. Research shows contractors miss 50-70% of incoming calls. Not because they don’t care—because they’re working. You can’t answer the phone when you’re on a ladder.

The voicemail graveyard. “Leave a message and we’ll call you back” is where leads go to die. Less than 20% of people leave voicemails. Even fewer wait for callbacks.

The amateur answer problem. Having your spouse or office person answer is better than nothing—but can they qualify leads? Book appointments? Handle objections? Close the sale?

The after-hours gap. Your phone stops ringing at 5 PM, but customers don’t stop searching. Evening and weekend calls go straight to voicemail—straight to your competitors who answer.

Call center and lead generation

Capturing Every Opportunity

We answer your phones professionally, qualify leads instantly, and book appointments directly into your calendar. Every call. Every time. Even at 9 PM on a Saturday.

Live answer, always. Real people answering real calls—trained on your services, your pricing, your processes. No robocalls. No voicemail. No missed opportunities.

Lead qualification. Not every caller is a good lead. We qualify prospects, gather project details, and filter out tire-kickers before they waste your time.

Appointment booking. Qualified leads get scheduled immediately. Direct calendar integration means appointments appear in your system—confirmed, with all relevant details.

24/7 availability. Emergency calls at midnight. Quote requests on Sunday morning. We’re there when your customers need you—even when you can’t be.

Stop Paying for Leads You Never Get

Think about your marketing spend. Every dollar that drives a call that goes unanswered is a dollar wasted. Every lead that calls once and moves on is a lead you paid for but never got.

Professional call handling isn’t an expense—it’s lead insurance. It protects the investment you’re already making in marketing.

Professional team member in office

Our Approach

Your Calls, Handled Professionally

We've handled millions of calls for contractors nationwide. Our agents are trained specifically on home services—they speak your language, understand your business, and know how to convert callers into booked appointments.

Never Miss Another Job

Every call answered professionally. Every lead qualified properly. Every good opportunity booked immediately. You’ll never wonder how many calls you missed or how much business walked away. Your phone becomes what it should be—a revenue machine, not an anxiety source.

What You Get

More Qualified Calls
Local Search Dominance
Reputation That Sells
Steady Pipeline

Our Process

How We Get You More Customers

01

Discovery Call

We learn about your business, your goals, and your current challenges. No sales pitch — just honest conversation about what you need.

02

Custom Strategy

We build a marketing plan tailored to your trade, your market, and your budget. No cookie-cutter templates.

03

Launch & Execute

We handle everything — website, SEO, ads, social media. You focus on running your business while we drive leads.

04

Optimize & Scale

We track results, optimize campaigns, and scale what's working. Monthly reports show exactly where your money goes.

Real Results

Built From Real Results With Koi Roofing & Solar

This isn't theory — it's battle-tested. We built this marketing system to grow Koi Roofing and Solar from the ground up. The same strategies that filled their pipeline with qualified leads are now available to contractors like you.

300%
Increase in Leads
400%
More Search Visibility
2.5x
Revenue Growth
50+
5-Star Reviews

Pricing

Marketing Packages Built for Growth

  • Premium

    Get Online & Ready to Scale

    $297 /month

    $297 down

    Best for: Small Businesses who need a professional online presence and the tech foundation for future growth.

    One-Time Setup

    • AI-generated starter site delivered on Day 1
    • Custom website design & development (up to 5 pages)
    • Common layout: Home, About, Services, Service Area, Contact
    • Mobile-friendly build
    • Basic on-page SEO (titles, meta descriptions, headings, image alt text)
    • FAQ section answering common customer questions
    • Google Business Profile setup & optimization
    • Brand kit (logo, color palette, font choices, social profile graphics)
    • Social profiles setup (Facebook, Instagram, TikTok, etc.)
    • Tracking & pixels installed (Facebook Pixel, Google Analytics/GA4)

    Monthly Services

    • Website hosting
    • Website maintenance & security
    • Small website content updates (text & image swaps)
    • Design templates (for social posts, flyers, etc.)
    • Approx. 3 leads per month from your online presence
  • Most Popular

    Gold

    Leads on Autopilot + Premium Web Design

    $2,500 /month

    $600 down

    Best for: Businesses who want a better site, more pages, stronger SEO, and systems that generate leads consistently.

    Premium Web Design & Website Upgrades

    • Premium web design with polished, custom layout
    • Stronger visual hierarchy and better calls-to-action
    • Clearer 'Get an Estimate' flow
    • Up to 15 pages total (service pages, location pages, specialty pages)
    • Built-in project gallery / portfolio
    • Stronger trust elements (reviews, badges, certifications, guarantees)
    • Contact forms on multiple pages
    • Blog setup + 1 blog post per month

    SEO & Lead System Upgrades

    • Full SEO campaign focused on your industry keywords
    • Target 'service + city' terms
    • Individual SEO-focused service pages
    • Location pages for your main service areas

    CRM, Booking, and Chat

    • CRM setup with custom pipeline (New Lead → Quote Sent → Scheduled → Completed)
    • Website and chatbot leads automatically flow into the CRM
    • Appointment booking system setup synced with your calendar
    • AI chatbot integration (answers questions 24/7, captures leads)

    Business Tools

    • Google Workspace setup (up to 10 users)
    • Custom emails (you@yourcompany.com)
    • Basic groups (info@, estimates@, office@)
    • Shared Drive structure for jobs, photos, and documents

    Lead Volume & Support

    • Target of around 30 leads per month
    • 1 Zoom strategy call per month
  • Diamond

    Done-For-You Marketing Machine

    $5,999 /month

    $1,500 down

    Best for: Businesses who want their marketing fully handled, more appointments, and a system built for a bigger, growing team.

    Social & Content (We Run It For You)

    • Social media management (Facebook, Instagram, etc.)
    • Industry-focused content: project highlights, before/after posts, reviews, seasonal promos
    • Service-highlight content and landing pages
    • FAQ-style educational content
    • Project spotlights / case-study style writeups

    Email & Automation

    • Email marketing automation setup
    • Nurture sequences for new leads
    • Follow-up flows after quotes/estimates
    • Reactivation campaigns for old leads and past customers

    Ads & Appointments

    • Paid ads setup & starter management (Facebook/Instagram/Google)
    • Built to generate high-intent local leads
    • 50 appointments booked (estimate/consult calls)

    Business Tools Upgrade

    • Google Workspace setup & expansion (up to 30 users)
    • More accounts for larger teams and office staff
    • Improved Drive structure for multiple teams/departments

    High-Touch Support

    • More frequent Zoom strategy meetings (about 2x per month)
    • Review performance, ads, offers, and pipeline
    • Adjust content, targeting, and campaigns based on real results

Frequently Asked Questions

Find answers to commonly asked questions

Industries We Serve

Built For Home Service Contractors

Our marketing strategies work across the trades. See how we can help grow your business.

Let's Get Started

Ready To Transform Your Business?

See our transparent pricing and find the perfect plan for your business.