Privacy Policy
Last Updated: November 14, 2025
Effective Date: December 14, 2025
1. Introduction
Welcome to Koi Crest. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
When you interact with Koi Crest, we may collect:
- Contact Information: Name, email address, and phone number when you submit forms or contact us.
- Technical Data: IP address, browser type, device information, and pages visited (via cookies when you consent).
- Usage Data: How you interact with our site, pages viewed, time spent, and referral sources (via cookies when you consent).
3. How We Use Your Information
- To provide and maintain our services
- To respond to your inquiries and requests
- To improve our website and user experience
- To analyze site performance and usage (with consent)
- To send marketing communications (with consent)
4. Third-Party Services
With your consent, we may share information with:
- Google Translate: For website translation (functional cookies)
- Google Analytics: For site analytics (performance cookies, if enabled)
- Advertising Networks: Facebook, Google Ads (targeting cookies, if enabled)
We use Vercel for hosting and Vercel Analytics for basic traffic metrics. These services are privacy-first and do not use cookies or track personal information.
5. Cookies & Tracking
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences at any time. For full details, see our Cookie Policy.
6. California Privacy Rights (CCPA)
Do Not Sell or Share My Personal Information
What Does "Sale" or "Sharing" Mean?
Under California law (CCPA/CPRA), "sale" or "sharing" means making your personal information available to third parties in exchange for anything of value, including for advertising or analytics purposes.
What We Share
When you enable certain features, we may share data with:
- Google Translate — Translation services (functional cookies)
- Google Analytics — Site analytics (performance cookies)
- Advertising Networks — Facebook, Google Ads (targeting cookies)
Opt Out Now
Click below to instantly disable all non-essential cookies and stop data sharing:
Other Ways to Opt Out
Manage Individual Cookie Categories
Choose which types of cookies to enable or disable individually.
Use "Do Not Track" in Your Browser
Enable "Do Not Track" in your browser settings. We automatically honor this signal.
How to enable Do Not Track →
- Chrome: Settings → Privacy and security → "Do Not Track"
- Firefox: Settings → Privacy & Security → "Do Not Track"
- Safari: Preferences → Privacy → "Ask websites not to track me"
- Edge: Settings → Privacy → "Do Not Track"
Your California Privacy Rights
If you're a California resident, you have these rights:
- Right to Know: Request disclosure of what personal information we've collected about you in the past 12 months.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: Stop the sale or sharing of your personal information (use the button above).
- Right to Correct: Request correction of inaccurate personal information.
- Right to Non-Discrimination: We won't discriminate against you for exercising your rights. Same service, same pricing.
Categories of Personal Information We Collect
- Identifiers: Name, email address, IP address
- Internet Activity: Pages visited, clicks, browsing behavior
- Geolocation: Approximate location derived from IP address
- Sensitive Information: We do NOT collect SSN, financial data, or health information
How to Exercise Your Rights
To request access to your data, request deletion, or ask questions about your privacy:
Contact Us
- Email: koicrestofficial@gmail.com
- Phone: 732-362-6476
- Subject Line: "CCPA Request - [Right to Know/Delete/Correct]"
- Include: Your name, email, and description of your request
- Response Time: We'll respond within 45 days
⚠️ Verification Required
To protect your privacy, we must verify your identity before processing requests. We may ask you to confirm recent interactions with our site or provide additional identifying information. Authorized agents must provide proof of authorization.
7. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective date.” We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
- Email: koicrestofficial@gmail.com
- Phone: 732-362-6476
- Location: Serving contractors across the USA
- Visit: Contact Page